This page lists the official business identity and customer support details for Neatup. The same information appears across the footer and policy pages.
OUR IDENTITY
Legal Business Name: 1004 NW 31 LLC
Store Name: Neatup
Physical Business Address: 2206 NE 6th St, Cape Coral, FL 33909, United States
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours cover order review, U.S. delivery questions, returns, payment questions, privacy requests, and product-information support.
HOW TO REACH US
Current Support Email: info@neatup.shop
Business Phone Number: +1 (609) 536-5512
For order help, include the order number and checkout email. For a damaged, incorrect, or incomplete toilet-brush set, attach photographs of the clean unused brush head, handle, holder, ventilation or drainage parts, inner cup or tray, protective packing, and outer parcel.
SILICONE TOILET BRUSH QUESTIONS
Before ordering, customers may ask about silicone head profile, bristle layout, handle material, assembled height, holder footprint, ventilation, drainage, inner cup, tray, product net weight, intended bathroom use, or care. Support refers to published specifications and does not provide sanitation, antibacterial, plumbing, drain-clearing, or scratch-free guarantees.